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Chance was professional and friendly. Haley is also friendly and professional. She is very easy to work with and understanding. I would highly recommend this ethical, customer satisfaction focused company. I feel they truely care about providing great service at fair prices. (Trixie also approved).
★★★★★
WOW!! What a great bunch of people! A big shout-out to Zach Tyler, the plumber... he was awesome, professional, and knew what he was doing. We ran into a few snags, but Zach worked through the issues and we got it completed.
★★★★★
Josh and Quinton (I think Quinton is the right name) came out when our water heater stopped heating water. Not only did they confirm through diagnostics but they explained and showed us what was happening inside the water lines that we were oblivious to. They worked with us on finding a solution and implementing that solution as fast as possible. They pulled strings to help restore our hot water as fast as possible even when dealing with red tape and corporate disconnect. They gave us Good - Better and Best options without any pressure. Their professionalism and strong work ethic have made them our first choice when plumbing needs attention.
★★★★★
Josh and Daniel were great! We are in the middle of a bathroom remodel and hired out the plumbing to 1-Tom. We received several bids for the work but 1-Tom rose above the others. These guys showed up early, were very polite, professional, and were the only ones wearing boot covers. They even cleaned up after themselves which I’ve found to be rare. On top of that, and a huge win for me, they made my wife feel heard and safe when they came to give an estimate which did not take long. Communication was outstanding from the very beginning to day of and to finish. It’s the little things that make a big difference to us. They did a great job with the work that we needed and then some.
★★★★★
I chose to reach out to this company solely based on their reviews and boy am I glad I did. They were great with communication, were all on time and got the work done in a fantastic timeframe. The two guys that came to our house were super friendly and respectful wearing bootie’s on their shoes even though I told them it wasn’t necessary. Thank you so much for how professional you all were and getting the work all done in a timely fashion!!
Answers
Questions we hear most
Is 1-Tom-Plumber open 24 hours?
Yes. 1-Tom-Plumber is open 24 hours a day, every day; call (515) 978-8388 at any hour.
What services does 1-Tom-Plumber offer?
Water Heater Repair Services, Pipe Repair, Shower & Bathtub Repair, Drain Cleaning, Drain Cleaning Solutions, Hydro Jetting, Camera Inspections, and Emergency Flood Response.
How do I contact 1-Tom-Plumber?
Call (515) 978-8388 or email desmoines@1tomplumber.com.
Is 1-Tom-Plumber well reviewed?
1-Tom-Plumber holds a 4.9-star rating across 870 Google reviews.